
Licensed plumbers who will hand you the free test before quoting you the paid one, and who will tell you plainly when something is somebody else's trade.
A plumber answers the phone. No dispatcher in the middle taking notes for whoever is free that afternoon, and no answering service in another state.
The thing we do most often here that nobody bills for is talking somebody out of a visit. A pool that is dropping has two free tests in front of it, and a damp patch after rain is a question about a line nobody has ever filmed. Both of those are worth answering before a van is booked rather than after.
Price agreed before anything starts, licence number and ABN on the quote, and a written lifetime workmanship warranty on the work.
NSW Plumbing Licence 368473C, verifiable on the Fair Trading public register. Unlicensed plumbing is illegal in NSW and voids a home insurance claim, so ask anyone for a number before work starts.
Fully insured, work carried out to the Australian Standards, and a written lifetime workmanship warranty. Gas work carries a Certificate of Compliance as a matter of course.
Our work is reviewed publicly, and we would rather you read those than take anything on this page at face value.
This is a working plumbing business rather than a brand with subcontractors behind it. The person who prices the job is the person who turns up to do it.
The rule that matters most here is knowing where our work stops. Buried pool lines are plumbing and we test and repair them. Shells, structural cracking, chemistry and filtration equipment are not, and saying that costs us a job now and again. It is still the right answer.
“If it is not my work I would rather say so on the phone than find out halfway through your afternoon.”
Killara station opened in 1899 and the suburb's Federation-era housing largely followed it. The pools and much of the pipework came afterwards, and most of what we do here follows from that gap in the dates.
Suction and return lines, fittings through the shell, a skimmer and usually a light niche. Every one of them is somewhere water can leave.
Which is why a falling level is a diagnosis rather than a verdict, and why the bucket test comes before anybody is paid anything.
Worse while the pump runs points at the return lines. Worse with it off points at the suction side. Two days of watching, and the search halves.
Sewer failures announce themselves. A failed stormwater line leaves a damp patch after rain and everybody blames the weather.
A changeover replaces the appliance and not the pipework running to the taps, which in this housing is frequently original.
Whether one can serve a gas log fire is an assessment rather than an assumption, and many here have been closed off for decades.
Told to you rather than billed for, because they answer half of it.
Agreed before we start and unchanged unless you approve a revision in writing.
Number and ABN on every quote, so you can check us before you commit rather than after.
Open 24 hours, 7 days, with nothing added for nights, weekends or public holidays.
This site is operated by Dr Energy Pty Ltd, ABN 40 679 445 884, trading as Plumbers In Killara. NSW Plumbing Licence 368473C.
All work is carried out by licensed plumbers. Any prices shown on this site are indicative 2026 ranges, and the figure that binds is the written quote you approve.
Tell us what is happening and what you have already ruled out, and a licensed plumber can be on the way.
Call 1300 381 569